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The majority of orders are dispatched within 1-2 working days (a precise date can be requested).
Next day delivery can be arranged if needed. For next day delivery, orders must be placed and full payment cleared before 11am. We cannot offer next day deliveries for orders placed over the weekend or on bank holidays. All deliveries are subject to stock being available.
Please contact us to check we can deliver to your post code by calling us. The cost of delivery will depend on the weight of the flooring and distance from our Harlow warehouse. We endeavour to despatch all orders received by 12pm, the same day. At the very latest this falls in to the following day. Please note that prices for postage do include packing time and material costs.
Delivery times are between 8.00am to 6.00pm Monday to Friday. Unfortunately, we cannot offer you an estimated time of arrival as we use a pallet courier to deliver the goods. If there is the likelihood of delay or we are unable to fulfil an agreed delivery date, we will contact you in advance to discuss alternative options. Deliveries cannot be left outside in porches, garages or any other location. We have developed a very reliable carrier delivery service but it is possible due to unforeseen circumstances that an order may not reach its destination within the stated time frame, for this reason we strongly advise against booking installers until your goods have arrived as we cannot be held liable for any consequential loss.
Next day delivery can be arranged if needed. For next day delivery, orders must be placed and full payment cleared before 11am. We cannot offer next day deliveries for orders placed over the weekend or on bank holidays. All deliveries are subject to stock being available.
Please contact us to check we can deliver to your post code by calling us. The cost of delivery will depend on the weight of the flooring and distance from our Harlow warehouse. We endeavour to despatch all orders received by 12pm, the same day. At the very latest this falls in to the following day. Please note that prices for postage do include packing time and material costs.
Delivery times are between 8.00am to 6.00pm Monday to Friday. Unfortunately, we cannot offer you an estimated time of arrival as we use a pallet courier to deliver the goods. If there is the likelihood of delay or we are unable to fulfil an agreed delivery date, we will contact you in advance to discuss alternative options. Deliveries cannot be left outside in porches, garages or any other location. We have developed a very reliable carrier delivery service but it is possible due to unforeseen circumstances that an order may not reach its destination within the stated time frame, for this reason we strongly advise against booking installers until your goods have arrived as we cannot be held liable for any consequential loss.
You may return any unopened, non-damaged, resalable items for exchange or refund within 14 days from date of purchase as long as stock is still available in store.
No returns will be accepted after flooring has been installed. Any items returned without return authorisation, including cancelled orders and refused shipments, are subject to a 20% restocking fee.
Orders cancelled prior to shipping can be cancelled without penalty. If you decide to cancel an order, please call our customer care specialists immediately at 01279 439 892. Hours are Monday-Saturday 9 am to 6 pm. Once an order has been loaded and is on route to the shipping address, Bavarian Flooring will charge all applicable shipping fees as part of the return. The customer is solely responsible for all outgoing and return shipping costs. Returns and cancellation cannot be accepted on special order products.
No returns will be accepted after flooring has been installed. Any items returned without return authorisation, including cancelled orders and refused shipments, are subject to a 20% restocking fee.
Orders cancelled prior to shipping can be cancelled without penalty. If you decide to cancel an order, please call our customer care specialists immediately at 01279 439 892. Hours are Monday-Saturday 9 am to 6 pm. Once an order has been loaded and is on route to the shipping address, Bavarian Flooring will charge all applicable shipping fees as part of the return. The customer is solely responsible for all outgoing and return shipping costs. Returns and cancellation cannot be accepted on special order products.
